Privacy Policy

YTVault is an independent online shop selling pre-aged YouTube channel credentials. We are committed to protecting the privacy of our customers in compliance with the European General Data Protection Regulation (GDPR).

When you place an order on YTVault, we collect:

• Email address — required for delivery and support
• IP address — collected automatically for security and fraud prevention
• Order data — products purchased, prices, dates
• Payment data — crypto transaction hashes only (no card numbers, no banking data is stored)
• Browser data — user agent, language, screen size (for analytics and bug fixing)

We do not collect:

• Names, addresses, phone numbers (unless voluntarily provided in a support ticket)
• Banking information
• Government-issued IDs

Your data is used exclusively for:

• Delivering your order
• Providing customer support
• Preventing fraud and abuse
• Improving the service
• Sending order-related emails (no marketing without explicit opt-in)

We never sell or share your data with third parties for marketing purposes.

• Order data — retained for 5 years (legal requirement for accounting)
• Email logs — retained for 1 year
• IP logs — retained for 6 months

After the retention period, data is permanently deleted.

Under GDPR, you have the right to:

• Access your data (request a copy)
• Correct your data (update inaccurate information)
• Delete your data (right to be forgotten — except for legally required retention)
• Export your data (data portability)
• Object to processing
• Withdraw consent

To exercise any of these rights, open a support ticket from your dashboard.

YTVault uses minimal cookies:

• Session cookies — required for cart and login
• Preference cookies — currency, language

We do not use third-party tracking cookies, advertising cookies, or analytics cookies that share data externally.

We use the following third-party services to operate the site:

• SellAuth — e-commerce platform
• Cloudflare — CDN and security
• Crypto payment processors — BTC, LTC, ETH, USDT networks

Each third party has its own privacy policy.

For all privacy-related questions, open a support ticket from your YTVault dashboard.